Responsibilities:
- Supervise underwriting and rating processes to place eligible risks within State Commercial Auto Plans.
- Provide technical assistance to staff handling intricate underwriting tasks according to State Commercial Auto Plan protocols.
- Demonstrate leadership and expertise in underwriting the most substantial and intricate policy applications, renewals, changes, and cancellations, assessing risk acceptability and coverage.
- Deliver high-level customer service, addressing complex telephone inquiries and complaints from insured producers, companies, and regulatory bodies.
- Develop and consolidate rating criteria from various sources such as CASP inspections, premium audits, MVR reports, questionnaires, and other relevant data to optimize premiums.
- Evaluate and endorse underwriting guidelines and procedures, offering final approval.
- Coordinate underwriting activities with other relevant departments.
- Conduct quality control assessments of underwriting processes and maintain performance reports.
- Interpret Plan regulations to producers, insureds, and companies when necessary.
- Organize and execute training sessions for staff and other personnel involved in underwriting.
