Legal Counsel - Customer Team, Vice President
Are you ready to step into a role that champions due diligence and compliance at the forefront of consumer banking? We are seeking an astute Legal Counsel for our customer team. This is not just another job; it's a chance to become part of our mission towards delivering exceptional service while navigating through complex legal landscapes.
As Legal Counsel, your primary focus will be on:
- Leading strategic support to enhance our customer's experiences
- Advising on servicing intricate client needs and applying Consumer Duty principles effectively.
- Handling contentious complaints by setting decisive strategies toward resolution.
- Identifying emerging risks proactively and ensuring DI SP compliance alongside remediation activities.
The ideal candidate should possess:
- A qualification as solicitor, barrister or legal executive
- Independence in working across various products/services
- Proficiency in risk identification/management
Critical skills expected include but are not limited to:
- Risk control awareness
- Adaptability during change/transformation processes
- Strong business acumen coupled with strategic thinking abilities
- Digital technology insights
Join us if making authoritative calls rooted deeply within ethical frameworks aligns with your professional aspirations!
